At Top Junk Removal, we value the privacy and security of the personal information of our customers. This Privacy Policy describes how we collect, use, and protect the information you provide when interacting with our services through our website, social media platforms, and advertising campaigns (including Facebook Ads).

1. Information We CollectWe collect the following types of information:Personal Information: name, email address, phone number, and physical address.Payment Information: credit or debit card details and other payment methods used to process your transaction.Technical Information: information about the device you use to access our services, such as IP address, browser type, and cookie and web analytics data.

2. How We Use Your InformationThe information we collect is used for the following purposes:Processing service requests and junk removal orders.Managing and improving our relationship with you, including customer support.Sending you communications regarding our services, promotions, and updates on offers.Customizing the ads you see on platforms like Facebook Ads and other social media.Complying with our legal and operational obligations.

3. Sharing InformationTop Junk Removal will not sell or rent your personal information to third parties. However, we may share your information with third parties only in the following cases:Service Providers: Companies that assist us in operating our business, such as payment processors and hosting services.Legal Compliance: If required by law or to protect our legal rights, we may disclose your personal information.

4. Data SecurityWe implement reasonable security measures to protect the personal information we collect. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of the information sent.

5. Cookies and Similar TechnologiesWe use cookies and similar technologies to improve your experience on our website and advertising platforms. Cookies allow us to collect information about how you interact with our site and tailor the ads you see.You can adjust your browser settings to limit or block the use of cookies, though this may affect some features of our website.

6. Access, Correction, and Deletion of InformationYou have the right to access, correct, or delete the personal information you provide to us. To do so, please contact us through the available channels on our contact page.

7. Data RetentionWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless required by law to retain it for a longer period.

8. Changes to This Privacy PolicyWe reserve the right to update this Privacy Policy at any time. Modifications will be posted on this page with the date of the last update.